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    Privacy Policy & Terms of Use

    Effective July 22, 2026. This page explains what information NW ADU Builders collects on nwadubuilders.com, how we use it, and the terms that apply when you use this site.

    Information We Collect

    Contact & estimate forms. When you request an estimate or contact us, we collect the details you submit — name, email, phone number, and information about your property or project.

    Chat assistant. When you use the chat on this site, we store your messages, the assistant's replies, a random session identifier saved in your browser, and your browser's user-agent string.

    Usage analytics. We collect anonymous usage events (pages viewed, buttons clicked) to understand how the site is used.

    AI Chat Assistant

    The chat on this site is powered by artificial intelligence — you are not messaging a live person. Conversations are recorded and stored by NW ADU Builders and processed by our service providers in order to generate answers and improve the service.

    Please do not share sensitive personal information in the chat. Answers are informational, may be imprecise, and are not binding — always confirm project details, pricing, and permit requirements with our team directly.

    How We Use Your Information

    We use the information above to respond to your inquiries, prepare estimates, schedule consultations, and improve our website and services. We do not sell your personal information.

    Sharing

    We share information only with service providers that operate this site on our behalf — hosting, AI processing, and email delivery — and only as needed to provide those services.

    Data Retention & Your Rights

    We keep records only as long as needed for the purposes above. To request a copy of your data or ask us to delete it, email info@nwadubuilders.com.

    Terms of Use

    Content on this site — including pricing, timelines, ROI figures, and permit information — is general information for the Puget Sound region, not professional, legal, or financial advice. Figures are estimates and become binding only in a signed written contract with NW ADU Builders.

    The site and chat assistant are provided "as is" without warranties of any kind. By using this site you agree to these terms.

    Contact

    Questions about this policy? Email info@nwadubuilders.com or call (253) 332-9333.